Operations Management

Competitive advantage driven by supply chain strategy has been a common practice in the business environment in the past few years. Most of the strategies involve improving operational efficiency either through cost reductions or increase capital efficiency. Decision-making regarding operational issues is one of the most common tasks within organizations. This course will enhance students’ ability to perform the quantitative analysis necessary and understand the management issues in order to make good operational decisions within the supply chain. Coverage is topical and will include supply chains issue and strategy, operations management framework, the Six Sigma approach, quality management, demand and supply planning, inventory deployment/control, and transportation networks optimization. Other topics will be added as the course progresses. The introduction of concepts via cases is preferred whenever appropriate.

The intent of this course is to further provide management and analytical concepts/tools for the management of operations and the decision-making process within the scope of the supply chain.


  • Nature of Operations
  • Strategy, Operations, and Global Competitiveness
  • Process Planning and Design
  • Six Sigma for Process and Quality Improvement
  • Capacity and Location Planning
  • Schedule Management
  • Supply Chain Management
  • Inventory Management
  • Enterprise Resource Planning
  • Lean Management
  • Project Management
In order to get the certificate, you must take and successfully pass an assessment
A bachelor degree in business or equivalent and knowledge of English language

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  • Complete the registration form
  • Pay the tuition fees
  • Scan and send the following papers: (i) proof of English language knowledge, (ii) your ID or passport, (iii) School leaving certificate, (iv) proof of payment at info@cears.edu.gr
  • Within 3 business days you will receive the codes for the platform

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