GDPR
Privacy Policy
About us
Welcome to the privacy statement of cears.edu.gr. We respect your privacy and are committed to protecting your privacy. This privacy statement informs you about how we treat your personal information as a customer, potential customer, visitor or user of the site and provides information about your privacy rights and how you are protected by law. We are responsible for the collection, management and processing of your personal data.
Responsible for personal data protection
We have designated a Data Protection Officer (“DPO”) who is responsible for overseeing any questions that may arise in connection with this Privacy Statement. For any clarification regarding this privacy statement, including any request for exercise of your legal rights, please contact the DPO at the following contact details.
Our full details are:
Full name of Legal Entity: Athanasopoulou I. – Kounelis P.O.E.
Data Protection Officer – DPO: Athanasopoulou Eliana
Email address: [email protected]
Postal address: 25 Othonos Amalias & Aratou, Patra
You reserve the right to submit complaints at any time to the supervisory authority of our country regarding data protection issues. This authority is the Hellenic Authority for the Protection of Personal Data and you can find relevant details through the following link: www.dpa.gr. However, we would appreciate if we were given the opportunity to address your concerns before you approach the Data Protection Authority, so please contact us first, using the contact details listed above.
Changes to the privacy statement and your obligation to notify us of changes
This statement was updated on January 4, 2019 and supersedes all previous disclosures we may have made in the past regarding our information practices. We reserve the right to change this statement and to make any changes to the information previously collected, in accordance with the law. If there are any significant changes to this statement or our information practices change in the future, we will notify you by posting the changes on our website.
It is important that the personal data we hold about you is accurate and valid. We hereby request that you inform us in the event that your personal data changes during your relationship with us.
Categories of information we collect
We reserve the right to collect, process, store and transfer different types of personal data about you, which we have grouped as follows:
Identity data includes first name, last name, username or similar ID.
Contact details include billing address, delivery address, email address and phone numbers.
Transaction data includes details about payments to and from you and other items of products and services you purchased from us.
Technical data includes the Internet Protocol (IP) address, login information, browser type and version, time zone and location, additional browser types and versions, operating system and platform, and other technology on the devices used to browse the web. website.
Profile data includes username, training you have received from us, interests, preferences, comments, and your survey responses.
Usage data includes information about how you use our website, products and services.
Marketing and communications data includes your preferences regarding receiving promotional materials from us and third parties and your preferences for your communication with us.
How we collect your information
We collect personal data about you each time you use our website or our call center.
How we collect your information
We collect personal data about you each time you use our website or our call center.
Because we process your information
We will only process your personal data when the law allows it. In general, we will only use your personal data:
In case we have to execute the contract that we are preparing to conclude or have already concluded with you.
Where necessary for our legitimate interests (or the interests of a third party) and your interests and fundamental rights do not prevail over those interests.
In case we have to comply with a legal or regulatory obligation.
When you have given us your explicit consent to do so.
You reserve the right to withdraw your consent to send promotional updates at any time by contacting us using the contact details referred to in paragraph 1 above.
Reasons why we will use your personal data
We use the personal data we collect about you only for specific purposes. These include, but are not limited to, the provision of our services to you, the management of your registration and account, including your access to and use of our site, and the posting of reviews and ratings, the management of and facilitate questions about product information, reservations, contacting you about your account or your use of our site and services, answering your comments and questions, or continuing to contact them about provide customer service in any way, your information about changes to our terms and privacy policy, to ask you to write a review or participate in a research, operation and improvement of our website and services, personalization your experience on our site, measuring interest in our site and our services, and their promotion, information on promotional materials and special offers, to enable you to participate in prize draws, contests or investigations, protection against fraudulent or unlawful activity, unauthorized or illegal activity and to investigate and prevent the management and protection of our business and the resolution of disputes or problems
Change of purpose
We will use your personal data only for the purposes for which we collect it, unless we reasonably believe that we will need to use it for another purpose and this reason is compatible with the original purpose.
Third party connections
Our site may include links to third party sites, discrete embedded web pages (microsite). By selecting or activating these links you grant the right to third parties to collect or share data about you. We do not control the websites of third parties and we are not responsible for their own privacy statements. Therefore, whenever you use these links or microsite or when you leave our site, we suggest that you read the privacy statement of these third parties.
Cookies, web beacons and other similar technologies
Our website uses “cookie” and “web beacon” technologies. We use cookies and web beacons to be able to distinguish you from other visitors, to record your IP address and how you use our website and to identify the website from which you logged into our website. This information is used to fulfill our obligations, but also to help us provide you with better services, improving the design of our website, as well as our products, services and promotions. In no other way do we record information about how you use other sites. Non-personal data or anonymized / pseudonymized information obtained through cookies and web beacons may be shared or received by our service providers.
A cookie is a small data file that is placed on your computer’s hard drive when you visit a website. A session cookie expires as soon as you complete your session (ie when you close your browser). A “permanent cookie” stores information on the hard disk so that when you complete the session and return to the same site at a later time, the cookie information is still available. A web beacon is a small piece of code that represents a clear graphic image and is used in conjunction with a cookie.
When you visit our website, we reserve the right to use both a session cookie and a permanent cookie. This cookie placed by cears.edu.gr may contain information (such as a unique user ID) that is used to record the use of our website by you and in some cases to record your e-mail address. Your e-mail address is stored only in this cookie placed by cears.edu.gr if you have registered in cears.edu.gr. The web beacon enables us to record specific types of information about actions taken when we visit a website, such as a visitor’s cookie number, time, date, duration and number of page views, a description of the page on which the web beacon and the details of the product or service purchased by the user are placed.
If you have registered on cears.edu.gr, the cookie we place allows us to identify you when you return to our website and gives you access to your account information. If you store your information or purchase services from us, we also reserve the right to use cookies to track and maintain information about the way you use our website. If you have not stored your information or ordered products or services from us, we reserve the right to use cookies to track and maintain information about the way you use our website in such a way that it is not possible to identify your face.
We may also use Flash cookies or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash technology that may already be installed on your computer or downloaded by you to your computer. We use these technologies to personalize and enrich your experience on our site, to facilitate processes, to personalize and save your settings. Flash cookies can help our website visitors to set, for example, their preferences regarding the upload size of a video file. They help us improve our websites by figuring out which points are of most interest to customers.
We do not use Flash cookies for promotions or behavioral ads. Flash cookies are different from browser cookies and the cookie management tools provided by your browser do not remove Flash cookies. If you turn off Flash cookies or other similar technologies, you may not have access to specific features and services that make your experience on the site more efficient and enjoyable.
You can disable cookies at any time through the browser options, but if you do, we will not be able to record your purchases or allow you to make a purchase from our site. In addition, we will not be able to identify you as a registered user so that you can access your account information.
Children's privacy
We do not knowingly collect any information from any person under the age of 18. Our website, products and services are exclusively for people who are at least 18 years old or older.
If you are under the age of 18, do not use or provide any information on this site or any or all of its features, do not register on the site, do not make any purchases through the site and do not give any information about yourself to us, including your name, address, telephone number, or email address.
If we find that we have collected or received personal data from a child under the age of 18 (other than product purchasing data) we will delete this information, unless consent or authorization has been given by the child’s guardian.
If you believe we may have information from or about a child under the age of 18 (other than product purchase data) contact us.
Who else can access your information?
For your convenience, we reserve the right to share your personal data with service providers who provide support services to us or who assist us in promoting our products and services. Service providers are third parties providing services on our behalf. They undertake through a contract not to use your information in any other way than to help us provide you with the products and services provided by cears.edu.gr
We reserve the right to disclose your personal data to a third party to whom we reserve the right to choose to sell, transfer or merge parts of our business or assets. Alternatively, we reserve the right to acquire or merge with other companies. In the event of a change in our business, the new owners have the right to use your personal data in the same manner as set forth in this privacy statement.
We also reserve the right to disclose your personal data to a third party when you ask us to do so or when we deem it required by law.
Countries that have access to your information
Our servers, which store and protect your information, are located within the European Economic Area (EEA). However, service providers of cears.edu.gr may be located in other countries. Every time we transfer your personal data outside the EEA, we ensure a similar degree of protection for them, ensuring that one of the following protection measures is implemented:
How we protect your personal data
We want you to feel confident about the use of cears.edu.gr and we are committed to protecting the personal data we collect. While no website can guarantee perfect security, we have implemented and maintained the appropriate physical, administrative, technical and organizational measures to protect the personal data you provide to us from unauthorized or unauthorized access, use of disclosure and accidental loss, damage , modification or destruction. For example, only authorized employees are allowed to access personal data and can only do so for authorized business operations. In addition, we use encryption when we transmit your personal data between your system and ours and between our system and those parties with whom we share sensitive information and use firewalls and intrusion detection systems to prevent access to your personal data. to unauthorized persons.
Retention of your information
We will retain your personal data only as necessary in order to fulfill the purposes for which we collected it, including the fulfillment of any legal or accounting obligation or reporting obligation.
To determine the appropriate retention period of personal data, we consider the amount, nature and sensitivity of personal data, the potential risk of damage from unauthorized use or disclosure of your personal data, the purposes for which we process your data personal, if we are able to fulfill these purposes by other means and the applicable legal obligations.
Details about the retention periods of different categories of your personal data are available in our Retention Policy which you may request by contacting us.
In some cases, you have the right to ask us to delete your data: see the deletion request section below for more information. In some cases, we reserve the right to anonymize your personal data (so that they may not be associated with your person) for research or statistical purposes and in this case, we reserve the right to use this information indefinitely without further ado. notice.
Your rights
You have the right to:
Request access to your personal data (“underlying data access request”). This enables you to obtain a copy of the personal data we hold about you and to confirm that we are processing it in accordance with the law.
Request a correction of the personal data we hold about you. This enables you to correct incomplete or inaccurate data we hold about you, although we reserve the right to ask you to validate the accuracy of the new data you provide to us.
Request the deletion of your personal data. This allows you to ask us to delete or remove personal data when there is no reasonable reason for us to continue processing it. You also have the right to ask us to delete or remove your personal data in cases where you have successfully exercised your right to object to the processing (see below), or when we need to delete your personal data in order to comply with local regulations. . Please be aware, however, that we may not always be able to comply with your request for deletion for specific legal reasons and we will notify you, if necessary, of your request.
Oppose the processing of your personal data when we rely on our legitimate interest (or the legitimate interest of a third party) and in this case you have reason to wish to oppose the processing based on it, as you believe it affects your fundamental rights and freedoms. You also have the right to object when we process your personal data for immediate promotions.
Request the transfer of your personal data to you or a third party. We will provide you, or any third party you indicate, with your personal data in a structured common form of engineering legibility. This right only applies to automated information for which you have given your consent to use it in cases where we have used the information to enter into a contract with you.
Withdraw your consent at any time in the event that our processing of your personal data is based on your consent. However, this is not something that can affect the legal processing that took place before you withdrew your consent. If you withdraw your consent, we may not be able to provide specific products or services to you. We will inform you in such a case when withdrawing your consent.
If you wish to exercise any of the rights described above, please contact us.
What we may need from you
We reserve the right to request specific information from you in order to verify your identity and to safeguard your right to access your personal data (or to exercise any of your other rights). This is a protection measure that ensures that personal data is not disclosed to any person who is not entitled to receive it. We also reserve the right to contact you for more information about your request, in order to reduce the response time.
Response time limit
We try to respond to all legitimate requests within a month. We may need more than a month to respond to your request. if your request is particularly complex or you have submitted a number of requests. In this case, we will notify you in order to inform you about it.
